We are committed to protecting your privacy.
This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
We take the security of our data seriously, and have implemented strong physical and electronic safeguards to prevent unauthorised disclose or access to your information.
IP address lookup
Our company uses third parties to provide information about visitors to our websites. When you visit our website we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.
Website cookies and link tracking
Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a contact form for example, we may associate this personal data with other information. This will allow us to identify and record what is most relevant to you.
By using your browser controls, you are always in control of the cookies we store and access on your computer. More information on how to control cookies and limit personal data processing can be found at www.youronlinechoices.com/uk/five-top-tips.
Types of Communications
By submitting your email address you are consenting to receive the particular piece of information you requested, as well as allowing us to send you appropriate and useful communications. This includes, but is not limited to our latest assets (for example: product guides, case studies) and promotional offers on products and services. We would also like to keep you abreast of the trade events and other initiatives we partake in.
If you are a customer of Fixmart, you will also receive monthly product updates by email. These updates will highlight the products and services available to you. If you take up one of our voucher offers, we may contact by phone or email to check the address we should post it to (note that we will not keep or use this address for anything else). And if you enter one of our prize draw, you may also receive an email or a phone call to let you know that you have won.
At any time, you can unsubscribe from future emails by clicking the link in any emails you receive from us. The link will always be in the footer of the email.
Use of Credit Reference Agency Information
In the interests of responsible lending and for security purposes we carry out searches with credit reference agencies when you register with us and further searches may be carried out before deciding whether to accept orders and/or grant further credit. The agencies record these searches. We also share information about you and the conduct of your account with credit reference agencies, other lenders and relevant third parties.
Information about you will be used to verify your identity and for the credit assessment of you. We may also use your information for payment recovery or fraud and debt tracing. We will pass on details of defaulting accounts to debt collection agencies.
We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, job title, work or site address, telephone number and email address, together with data about your use of the website and information you give us via surveys. Other information that may be needed from time to time to process a request or an enquiry may also be collected as indicated on the website.
We use the information collected primarily to process order queries or for tasks for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
Most web browsers allow user privacy settings to block either all cookies, or third-party cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites, including this one. Please visit www.aboutcookies.org for comprehensive information on how to change your cookie settings in a wide variety of different web browsers.
Google Analytics Cookies
Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on www.fixmart.co.uk and the marketing programs that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting the following url: https://tools.google.com/dlpage/gaoptout
LinkedIn Insight Tag Cookies
The LinkedIn Insight Tag enables the collection of data regarding members' visits to our website, including the URL, referrer, IP address, device and browser characteristics, timestamp, and page views. This data is encrypted, then de-identified within 7 days, and the de-identified data is deleted within 90 days. LinkedIn does not share your personal data with Fixmart; it only provides aggregated reports about the website audience and ad performance. LinkedIn also provides retargeting for website visitors, enabling Fixmart to show personalized ads by using this data. Again, LinkedIn does not provide personal data with Fixmart. LinkedIn members can control the use of their personal data for advertising purposes through their personal account settings: https://www.linkedin.com/psettings/
Email Marketing Post-Click Tracking Cookies
These cookies are used to report on the pages of www.fixmart.co.uk that have been viewed by visitors to the site who have followed links from our email marketing campaigns. This analysis helps us to understand additional content that is viewed by the contacts in our database and therefore allows us to improve and tailor future campaigns to those contact’s specific areas of interest.
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a transport/courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
Links from Our Site
Changes to this Policy