Why Fixmart

Why Choose Fixmart

Delivery

  • On time deliveries with a high level of order fulfilment.  We're ideally located to ensure your goods are delivered when required, limiting any downtime spent waiting for materials.
  • We offer real time tracking for all deliveries and can quickly provide proof of delivery when requested.
  • Our delivery vehicles are Fleet Operator Recognition Scheme (FORS) registered, showing our commitment to becoming safer, greener and more efficient.
  • Our Fixmart packaging is designed to protect your goods, both in transit and when stored on site.  For example our boxes are specially coated to provide a greater resistance to moisture than standard cardboard boxes.
  • Free Next Day Delivery on all orders over £50.

Service

  • We offer a personal service at every level, with simple communications. Within one option selection you can speak to a member of the Sales team to either place or discuss your order.
  • We communicate proactively all the way through the order process, such as providing notification of any backorders prior to delivery.
  • In the unlikely event that anything does go wrong we take the initiative and responsibility to rectify the issue and keep you informed along the way. Doing our utmost to have a resolution that working day, without any additional cost to you.
  • Easy ordering of goods (via the website, phone, email or fax), as well as regular reviews and reporting, with any queries in regard to invoicing being resolved within 24 hours by our dedicated team.
  • Site visits are a standard part of our services, in order to give tailored support and advice on potential solutions to meet your specific project requirements.
  • We reduce the hassle and time involved in ordering by offering technical advice on the fixings required, which enables you to get on with the job in hand.
  • Pull out tests can be arranged with our suppliers in accordance with the recommendations of BS8539 for the selection and installation of anchors in concrete and masonry. The test involves attaching a Test Rig to the anchor which is then pulled to the designated stress load level in order to test the strength of the fixing. We will then provide a comprehensive, detailed report to show the conformance of fixings to the project required load levels.
  • We deliver value for money by supplying quality goods at competitive prices, providing bespoke quotations to suit your particular requests and specifications.

Product Range

  • We have a comprehensive product range with over 14,000 lines and access to thousands more via our network of trusted suppliers.  This coupled with our ample stock levels for key lines means we can generally supply what you want, when you need it.
  • Supplier guarantees and the availability of COSHH data sheets help ensure that our products will meet your requirements when they arrive on site.
  • We constantly introduce new products, improved fixing methods and innovative solutions, to help you maximise your profitability on projects.

All our products are sourced responsibly and our supply chain process is regularly reviewed to make sure we continue to competitively deliver the best products on the market. Including:

Product Icon - Time & Labour Saving

Time & Labour Saving - Products that will save time and money on installation.

Product Icon - Reduced Carbon Footprint

Reduced Carbon Footprint - Products that have been specifically selected as alternatives to traditional methods for their weight saving and reduced material properties.

Product Icon - Fire Retardant

Fire Protection & Prevention - Products which are tested and certified to British Standards for use in applications where safety regulations must be met.

Product Icon - London Underground Approved

London Underground Approved - Products approved by the London Underground Authority, meaning they are manufactured and tested to meet the most stringent regulations.

 

Quality Assurance

  • Our Quality Assurance department works to a stringent three point checking system, which ensures the quality of the products we supply.  In the unlikely event that there is an issue with aproduct, we can quickly advise and deliver an alternative.
  • Our quality control systems as well as covering our products also include environmental and safety management.  With this in mind we have adopted:
    • Quality Assurance (BS EN ISO 9001:2008)
    • Environmental (BS EN ISO 14001:2004)
    • Safety (OHSAS 18001:2007)

Never
out of key lines

Great value in every sense

Deliveries when you need them

A free smile with every order

Promises always upheld