The Results Are In
We are pleased to announce that we recently achieved a Net Promoter Score of 53, with 61% of respondents scoring us with 9 or 10 out of 10.
We are pleased to have achieved a Net Promoter Score of 53 in our latest survey, which is 56% above Survey Monkey’s Global Benchmark. 61% of respondents when asked on a scale of 1-10 how likely it would be that they'd recommend Fixmart to a friend or colleague gave us a score of 9 or 10 (showing they are extremly likely to recomend us).
We appreciate the feedback from everyone who took part in the survey and we'll use all the comments to further improve the service that we offer our customers.
See opposite in our customers’ own words what they ‘Like about Fixmart’.
Our word cloud displays the words used by customers in their feedback with the most common ones being larger than the others. So Service, Products, Delivery and Prices are all things which our customers like about us.
Why not explore our range or speak to our Sales team on 01322 274226 to see how we can help supply you with both the materials and service you need for your next project.